This Privacy Policy (the “Privacy Policy”) applies to the website located at chicboutique.com operated by Cistus Media, Inc. (“Cistus Media,” “us,” “our,” or “we”) and its mobile versions and any associated mobile applications and services where this Privacy Policy is posted (collectively, the “Services”). This Privacy Policy describes how Cistus Media collects, uses, shares, and secures the personal information you provide through the Services. It also explains what your rights are, which may differ depending on where you are located. We encourage you to read this Privacy Policy carefully to understand the personal information we collect and what we do with it. When you access and use our Services, you acknowledge that you have read this Privacy Policy, understand it, and that you do not object to our processing activities. By using the Services or providing your personal information to us, you are accepting the practices described in this Privacy Policy and our Terms of Use.

 See full policy here.

Please read these Terms of Use (“Terms”) carefully, as they govern your use of (a) the websites, mobile applications, and other online platforms operated by Cistus Media, Inc. (“Cistus Media,” “we,” “us” or “our”) where the Terms are posted (collectively, the “Platforms”) and (b) your use of any services, features, and functionalities available on the Platforms, including your purchase of any products offered on the Platforms (collectively, the “Services” and, together with the Platforms, the “Sites”).

Read the complete Terms of Use here.

Effective Date: May 1, 2026

Shipping Policy:

All products are shipped within certain timeframes after placement of an order. These timelines will be clearly accessible on every product page. This date/time signifies when we expect the product to ship from the manufacturer. Shipping times may vary depending on the destination and the carrier.

Currently we only offer shipping to the continental or contiguous United States of America. This specifically entails that we do not ship to the following locations:

Alaska
American Samoa
Micronesia
Guam
Hawaii
Marshall Islands
Northern Mariana Islands
Palau
Puerto Rico
U.S. Virgin Islands
Armed Forces Locations
Any other international locations outside the contiguous USA

If you have any questions, concerns, or would like to modify/cancel your order you can reach out to our customer service team using our Help Center. Unfortunately, there is the possibility that your order has shipped or processed before you contact our team and as a result we will be unable to modify/cancel it. We appreciate your understanding!

Refund Policy:

Please refer to Section 9: Refund Policy in our Terms of Use for more details regarding refunds, returns, and exchanges.

Effective Date: May 1, 2026

All products offered as a "Pre-Order" will be clearly labelled as such with a featured "Pre-Order" button. The product page will also include a clear expected shipping date for any pre-order products. The Cafe Mocha Boutique team will make every effort to ensure that your pre-ordered products are shipped as soon as possible.

Steps to purchase a pre-order product:

1. Browse our selection of products. If you see a pre-order product that you would like to purchase, begin by confirming the expected shipping date and ensuring this meets your expectations.
2. Add the pre-order product to your cart just as you would any regular product.
3. Continue shopping on our platform, once ready to checkout head to your cart and select the "Checkout" button.
4. Enter your contact, shipping, and payment details to place the order.
5. You have placed your pre-order! This ensures you are in a priority sequence to receive the selected products as soon as they are available to ship.
   
   If you have any further questions or concerns feel free to reach us anytime using the Help Center.